Privacy Policy
We value your privacy at Ridge Timely Parcel
Information We Collect
If you reach out about corporate floral arrangements or gift services, we gather information you choose to share. This includes your name, company name, email address, phone number, delivery addresses, and any specific requirements for your floral needs. We also collect payment details when you place orders, though this is processed securely through our payment partners.
For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.
Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.
How We Use Your Information
We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United States.
Information Sharing and Disclosure
Ridge Timely Parcel respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to shield it. This encompasses safe data storage, encrypted transmissions, and restricted access to personal data within our team.
Secure Storage
We store personal data in secure systems with access restrictions and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to guard information during the exchange between your browser and our infrastructure.
Limited Access
Access to customer data is granted only to personnel with a legitimate need to provide services.
Although we employ robust security measures, no online transmission method is completely secure. We regularly update our security practices to defend against emerging threats.
Your Privacy Rights
You hold significant rights over your personal data. Under applicable laws, you may be entitled to access, update, delete, or limit how your data is used.
To exercise these rights, reach out using the contact details at the policy's end. We will respond within a reasonable period as mandated by law.
Data Retention
We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations depend on the data type and the purpose for collection.
Typical Retention Periods:
- Customer contact and order details: around three years after the most recent service interaction
- Payment records: seven years for tax and accounting needs
- Website analytics data: approximately two years and two months for service improvement analysis
- Marketing preferences: until you unsubscribe or two years of inactivity
Cookies and Website Tracking
This site utilizes cookies and related technologies to enhance your browsing experience and to gain insights into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.
You can manage cookie preferences in your browser settings. Note that turning off certain cookies may impact how the site works. For more details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site might include links to external websites or services. This privacy policy covers only Ridge Timely Parcel and our site. We are not liable for the privacy practices of third-party sites.
We recommend reviewing the privacy policies of any third-party sites you access via links on our site.
Policy Updates
We might revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will adjust the "Last Updated" timestamp at the top of this policy.
Please take a moment to review this policy from time to time to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions regarding this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your data, please reach out to us.
Contact Us About Privacy
Ridge Timely Parcel Privacy Team
138 5th Ave Florist, New York
New York, United States 10011
Email: [email protected]
Phone: +1 212-555-0123
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We strive to reply to all privacy requests within seven business days.